Protect Your Stores, Employees, and Customers
Retail environments face unique challenges—from shoplifting and employee theft to customer injuries and workplace accidents. IncidentVault helps retailers of all sizes capture, investigate, and prevent incidents across every store location.
Partners
Brands that Trust Copliancy Products
IncidentVault is built for retail
Department Stores – Grocery – Specialty Retail – Shopping Centers – Warehouses
Loss Prevention and Theft Tracking
Shrinkage costs retailers billions annually. IncidentVault provides comprehensive tools to document theft, track patterns, and support prosecution.
- Capture shoplifting incidents with suspect descriptions and photos.
- Track internal theft and cash handling discrepancies.
- Document civil demand and prosecution outcomes.
- Analyze theft patterns by store, department, time, and method.
- Generate loss prevention reports for regional and corporate review.
Customer Injury Documentation
A customer slip-and-fall can result in significant liability. IncidentVault ensures thorough documentation from the moment an incident occurs.
- Mobile capture allows associates to document incidents immediately.
- Collect witness statements and contact information on the spot.
- Upload photos of conditions, spills, and hazards.
- Automated workflows notify risk management instantly.
- AI scoring prioritizes high-severity incidents for immediate follow-up.
Workplace Safety for Retail Teams
From back room lifting injuries to register ergonomics, retail employees face workplace hazards. IncidentVault helps you track and prevent employee injuries.
- Document OSHA-recordable incidents with required details.
- Manage workers' comp claims from injury through return.
- Identify injury trends by store, department, and job function.
- Track safety training completion and certification status.
Property Damage and Vendor Incidents
Delivery accidents, equipment damage, and vendor-related incidents require documentation. IncidentVault captures it all.
Document property damage with photos and repair estimates.
Track vendor and contractor incidents for liability purposes.
Manage damage claims against third parties.
Maintain records for insurance and legal proceedings.
Multi-Store Analytics and Benchmarking
Identify your highest-risk stores and your best performers with cross-location analytics.
- Compare incident rates, loss amounts, and claim costs across stores.
- Identify stores requiring additional resources or training.
- Track improvement over time at problem locations.
- Generate district and regional reports for leadership.
